Candlewood Suites Aurora-Naperville, an IHG Hotel

Mostly clean facility, some smells but workers maintain things daily. I traveled with my dog, and one evening before bed I took him outside to pee and noticed ketchup smeared on the stair exit door -- yuck. The next morning when I took the dog out the ketchup mess was already cleaned. The staff members that are more managerial are helpful, knowledgeable, and assisted me as needed. Unfortunately I did not ask their names, but recently two gentleman politely worked with me to make sure my stay is comfortable and easy.

Location and price was good until we left a day earlier and it changed.

The kitchen

Rooms and beds were very nice. Complimentary coffee and laundry was free. Would definitely stay there again. Staff was very nice.

Staff was friendly. I liked being able to cook in the room and avoid the expense of always eating out. The room and facilities were sufficient for my needs.