Candlewood Suites Aurora-Naperville, an IHG Hotel

One of my pet peeve is I can't stand a dirty run down hotel. This is NOT dirty and NOT run down. Very clean. Staff if very friendly and accommodating.

Mostly clean facility, some smells but workers maintain things daily. I traveled with my dog, and one evening before bed I took him outside to pee and noticed ketchup smeared on the stair exit door -- yuck. The next morning when I took the dog out the ketchup mess was already cleaned. The staff members that are more managerial are helpful, knowledgeable, and assisted me as needed. Unfortunately I did not ask their names, but recently two gentleman politely worked with me to make sure my stay is comfortable and easy.

I liked that the hotel was off by itself. Not a lot of traffic in and out the hotel.

Good location.

Rooms and beds were very nice. Complimentary coffee and laundry was free. Would definitely stay there again. Staff was very nice.